Articles on: Frequently Asked Questions

What Are Partial Payments and Legacy Workflow?

Timesact provides two distinct checkout workflows tailored to different business requirements. Comparing their features helps you choose the right setup to streamline sales and optimize your checkout experience.

New Workflow

Partial and deferred payments are available in the new workflow. Pre-order items can only be paid for using Shopify Payments or PayPal Express.

The New Workflow utilizes Shopify's Selling Plan API, which has specific requirements and limitations. You can learn more about the limitations, as documented by Shopify, by clicking here and here.

Under the new workflow, after an order is processed, its fulfillment status depends on the shipping date set in the Selling Plan and will be either “Unfulfilled,” “Scheduled,” or “On Hold.”

If you require alternative payment arrangements, such as local payment channels, please contact support@timesact.com to request a migration to the Legacy workflow. Please note that partial payments are not supported in the legacy workflow.

Legacy Workflow

Under the legacy workflow, you can use any Shopify-approved payment method, but partial or deferred payments are not available. After an order is processed, its fulfillment status always remains Unfulfilled regardless of whether you set No Date, a specific Date, a Period, or an Interval. This workflow bypasses the limitations listed in the Shopify documentation above.

Comparison

	Legacy Workflow	New Workflow
Partial Payments	Disabled	Enabled
Payment Channels	Shopify approved payment channels	Shopify Payments
Discount	Shown as a compare-at price	Applied as a discount in checkout
Bundles	Compatible	Not compatible
Order status	Unfulfilled	Unfulfilled, Scheduled, On Hold (depending on the shipping date)

Frequently Asked Questions

Q. If I decide to migrate the new workflow and later find that it's not the perfect fit for my store, can I switch back to the legacy workflow and vice versa?A. At Timesact, we're dedicated to making sure your setup perfectly aligns with your vision. If you find that the workflow isn't an ideal fit for your store's unique requirements, please contact support@timesact.com to request a migration back to your previous workflow.

Updated on: 06/25/2025

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