Modify Charge Date
On a pre-order with a deferred or partial payment, the remaining balance is scheduled to be charged on a set date. You can move that date, earlier or later, by editing the order's payment terms in Shopify. This changes when the customer is charged for the balance, and nothing else.
Before you start
This applies only to pre-order orders that still have a balance owing. On the order you will see a payment status of Partially paid or Unpaid, and a Payment pending section showing the amount owed and its current due date. If the order is already Paid, there is no scheduled charge to move.
Change the charge date
- In your Shopify admin, go to Orders and open the pre-order.
- In the Payment pending section, click the three-dot menu, then Edit payment terms.
- Select a new payment term or due date.
- Click Save.
The balance is now scheduled for the new date instead of the original one. If you set the due date to today or a past date, the balance becomes due immediately, at which point you may need to collect it rather than wait for it to be charged on schedule.
What this does and does not affect
- It changes only when the remaining balance is due and charged. It is purely a payment timing change.
- It does not change the shipping date or when the order is fulfilled. Those are separate, the payment due date and the ship date are independent, so changing one does not move the other.
Important
- If you move the charge earlier than what the customer agreed to at checkout, tell them first. An unexpected earlier charge is a common cause of pre-order chargebacks.
- Moving the charge later simply delays when you receive that money, there is no penalty, but the balance stays outstanding until then.
- Whether the balance is then charged automatically on the new date depends on your payment provider supporting it. If it does not, you collect it manually when it comes due.
Related
- To collect the balance right now instead of rescheduling it, go here: Capture Partial Payment Early
Updated on: 07/01/2026
Thank you!