Low Stock

An urgency feature that shows low-stock messaging once a variant's available quantity drops to a threshold you set, while the product stays fully purchasable.

Overview & core functionality

Low Stock is one of Timesact's urgency features in v2. When a variant's available inventory falls to or below a quantity you choose, Timesact surfaces low-stock messaging on your storefront, a button label, a message, and an optional badge or countdown timer, to create urgency.

The product stays purchasable the whole time. Low Stock does not block the sale, the shopper can still add the item to cart while the low-stock messaging is shown. It is a display feature, with no purchase change and no email signup.

How it fits into v2

• In v2, features and their configuration live inside a customer experience template, which you manage under the Experiences tab. A customer experience template is where you activate and set up the features for a campaign.
• Features are independent building blocks. You can run Low Stock on its own, or combine it with other features in one customer experience template.
• A single variant can have more than one customer experience template attached. They layer and combine, so the features from each customer experience template apply together on that variant.
• Availability is evaluated per variant, so the messaging a shopper sees depends on the selected variant's stock and configuration.
• A customer experience template is reusable. You build one customer experience template once here, then assign many products to it later from the Adding Products section.

Settings and setup

Step 1 — Start from a customer experience template or create your own

Timesact comes with ready-made customer experience templates, so you do not have to set everything up from zero. From the Experiences tab you can:

• Use one of the provided customer experience templates as it is.
• Open a provided customer experience template and edit it to fit your campaign.
• Create your own: click Create customer experience, give it a name and an optional description.

Either way, you land on the customer experience template's configuration page.

Step 2 — Add the Low Stock feature

1. On the Features tab, click Add feature.
2. Under Urgency, select Low Stock. It will show as Active.
3. You can add more features to the same customer experience template and switch between them when configuring the storefront look.

Step 3 — Configure the storefront

Product page

• At the top of the page you can switch between the features you've added, so each one's look is configured separately.
• For Low Stock you can configure:
• Button — choose how the button looks:
• • Default — use your theme's native button styling.
  • Custom — customize the button's appearance, which exposes Dimensions (width, height), Border (radius, width), Font (size, weight, style), and Colors (font, background, border).
  • Button Text has three fields: Low Stock Button Text (the label shown while Low Stock is active), and Add to Cart Button Text and Sold Out Button Text (the fallback labels used when Low Stock is not active, that is when the quantity is above the threshold, or the variant is sold out).
• Message — the message shown for low-stock products.
• Badge — the low-stock badge appearance (disabled by default).
• Timer — an optional countdown timer for low-stock products (disabled by default).

Collection page

• Configures the storefront on collection pages, with the same building blocks: Button, Message, and Badge.

Cart page

• Low Stock has no cart settings. Cart settings are currently available for Pre-Order only, so this section does not apply to Low Stock.

Step 4 — Admin settings

Feature settings

The Low Stock tab in Feature settings has two sections:

• Stock Management — Low Stock is active when Shopify inventory is available, that is the messaging shows while the product still has stock to sell (not when it is out of stock).
• Quantity Threshold — the maximum quantity at which the low-stock messaging appears. When the variant's available quantity is less than or equal to this number, the low-stock messaging is shown (default 3). Above it, the storefront shows the normal Add to Cart.

Markets & locations

• Market scope — Global (all markets), specific countries by ISO code, or specific Shopify markets.
• Inventory location scope — All locations, or specific locations. Useful if you have multiple warehouses and want stock calculated from selected locations only.
• Covered in more detail in Markets and Locations.

Translations

• Lets you translate the feature's storefront text. Covered in more detail in Translations.

Notifications

Low Stock has no notification channels. It is a display-only feature, so there are no emails or customer signups associated with it. The Notifications tab will show that no notification settings are available for this feature.

Updated on: 06/30/2026