Low Stock

An urgency feature that shows low-stock messaging once a variant's stock drops to a number you set, while the product stays fully buyable.

What it does

When a variant's available stock falls to or below a number you choose, Timesact shows low-stock messaging on your storefront, a button label, a message, and an optional badge or countdown timer, to create a sense of urgency.

The product stays buyable the whole time. Low Stock does not stop the sale, the shopper can still add the item to cart while the low-stock messaging shows. It is a display feature: no change to how the product is sold, and no email sign-up. It is one of Timesact's urgency features.

How it fits into V2

• Like every feature, Low Stock lives inside a customer experience template, which you set up under the Experiences tab. The customer experience template is where you turn the feature on and configure it.
• What a shopper sees is decided per variant (each size or colour), so it depends on the variant they pick and its stock.
• A customer experience template is reusable. Build it once, then apply it to as many products as you like from the Products page (see Adding Products).

Step 1 — Create the customer experience template

You do not have to start from scratch. On the Experiences tab you can:

• Use one of the ready-made customer experience templates as it is.
• Open a ready-made one and tweak it for your campaign.
• Or click Create customer experience, give it a name and an optional description, to build your own.

Either way, you land on its configuration page.

Step 2 — Add the Low Stock feature

On the Features tab, click Add feature, and under Urgency choose Low Stock. It will show as Active. You can add other features to the same customer experience template and switch between them when setting up the look.

Step 3 — Set how it looks

Product page

At the top you can switch between the features you have added, so you style each one separately. For Low Stock you can set:

• Button — choose how the button looks:
• Default — keep your theme's own button styling.
• Custom — style the button yourself, which opens up Dimensions (width, height), Border (radius, width), Font (size, weight, style), and Colours (font, background, border).
• Button text has three fields: Low Stock Button Text (the label shown while Low Stock is active), plus Add to Cart Button Text and Sold Out Button Text (the fallback labels used when Low Stock is not active, that is when stock is above your threshold, or the variant is sold out).
• Message — the message shown on low-stock products.
• Badge — an optional badge on the product (off by default).
• Timer — an optional countdown timer (off by default). It can count down to a date or for a fixed length of time, see how to set it in Preorder.

Collection page

Sets how it looks on collection pages, with the same pieces: Button, Message, and Badge.

Cart page

Low Stock has no cart settings. The cart section is used by Pre-Order only, so it does not apply here.

Step 4 — Admin settings

Feature settings

The Low Stock tab has two settings:

• Stock Management — Low Stock shows while the product still has stock to sell (not when it is out of stock).
• Quantity Threshold — the stock level at which the low-stock messaging kicks in. When a variant's available stock is at or below this number, the messaging shows (default 3). Above it, the storefront shows the normal Add to Cart.

Markets & locations

• Market scope — show it everywhere (Global), or only in specific countries or specific Shopify markets.
• Inventory location scope — count stock from all your locations, or only specific ones. Handy if you have more than one warehouse.
• More on this in Markets and Locations

Translations

• Translate what shoppers see. More on this in Translations

Notifications

Low Stock has no notifications. It is a display-only feature, so there are no emails or sign-ups tied to it, and the Notifications tab will simply show that there is nothing to set up here.

Updated on: 07/07/2026