Articles on: Timesact V2

Notifications - Shopify Flow

Build your own branded, multi-step automations on Timesact events using Shopify's free Flow app. Currently available for Back in Stock only. For how this compares to the other channels, see Notifications Overview


If you do not have it yet, install Flow from the Shopify App Store.


The triggers Timesact gives you


  • Customer Signed Up for Back In Stock Alert: runs when a shopper submits the Notify Me form.
  • Back In Stock Notification Ready: runs when a restocked variant has someone waiting on it (once per subscriber).


Search for Timesact in Flow's trigger list to find them.


Pre-order triggers are not available yet, so for now send pre-order through Notifications - Built in or Notifications - Klaviyo


The actions Timesact gives you


  • Add product to customer experience
  • Add variant to customer experience
  • Remove all customer experiences from product
  • Remove all customer experiences from variant


Products added by a Flow action show the FLOW badge on the Products page.


Turning it on


In the customer experience template, open Notifications and go to the back-in-stock tab (it carries the functionality's name: Back in Stock, Notify Me or Waitlist). Set the channel to Shopify Flow and save. Timesact then sends the triggers to Flow instead of sending its own built-in emails for that functionality.


The data each trigger carries


Both triggers carry the same core fields, plus a couple that are specific to one trigger. Copy the value from the first column straight into your workflow's email (the To, Subject, or Body), or insert it from Flow's own variable picker instead of typing it.


Copy this into your workflow

What it contains

Available on

{{trigger.customerEmail}}

The shopper's email address

Both triggers

{{trigger.customerName}}

The shopper's name (empty for now)

Both triggers

{{trigger.productId}}

Shopify's internal product ID (GID)

Both triggers

{{trigger.variantId}}

Shopify's internal variant ID (GID)

Both triggers

{{trigger.productTitle}}

The product's title

Both triggers

{{trigger.variantTitle}}

The chosen variant, for example size or colour

Both triggers

{{trigger.productHandle}}

The product's URL handle

Both triggers

{{trigger.productImageUrl}}

Link to the product image

Both triggers

{{trigger.productUrl}}

Link to the product page

Both triggers

{{trigger.price}}

The variant price (text)

Both triggers

{{trigger.inventoryQuantity}}

Current stock for the variant

Both triggers

{{trigger.subscribeToNewsletter}}

Whether the shopper ticked the newsletter box (true or false)

Signed Up trigger only

{{trigger.shopName}}

Your store's name

Notification Ready trigger only

{{trigger.shopDomain}}

Your store's domain

Notification Ready trigger only


Example: a branded restock email


Create a workflow, choose the trigger Back In Stock Notification Ready, add a Send email action, and drop {{trigger.customerEmail}} in To and {{trigger.productTitle}}, {{trigger.productImageUrl}}, and {{trigger.productUrl}} into the Subject and Body. Then turn the workflow on.


Example: handling newsletter sign-ups


Choose the sign-up trigger, add a Condition (Subscribed to Newsletter equals true), and on the "true" branch update the customer's marketing consent or add a tag for your email tool to pick up.


Testing and troubleshooting


Use Flow's Test button and its Run history, which shows you the exact data a trigger sent. If a workflow is not running, check three things: the template's notification channel is set to Shopify Flow, the workflow is turned on, and the Timesact V2 app embed is on in your theme so the Notify Me form collects sign-ups. Flow runs in the background, usually within 10 to 60 seconds.

Updated on: 11/05/2026

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