Back in Stock

A notification feature that lets shoppers sign up to be emailed the moment an out-of-stock product is back.

What it does

When a product or variant is out of stock, Back in Stock shows a sign-up button on your storefront. A shopper leaves their email, and Timesact emails them automatically as soon as the item is back in stock. It is one of Timesact's notification features.

How it fits into V2

Like every feature, Back in Stock lives inside a customer experience template, which you set up under the Experiences tab. The customer experience template is where you turn the feature on and configure it.
You can run Back in Stock on its own, or combine it with other features in the same customer experience template (for example Back in Stock alongside Pre-Order). A few features cannot be combined, for example Pre-Order and Coming Soon cannot both apply to the same product.
You can also attach more than one customer experience template to the same product, and they will work together on it.
Back in Stock, Notify Me, and Waitlist all work the same way. The only difference is the default wording on the button and badge, so you can present them differently (for example "Back in Stock" on some products and "Notify me when available" on others). All the wording is editable, so the defaults are just a starting point.
Sign-ups are tracked per variant (each size or colour), so a shopper is only emailed about the exact one they signed up for.
A customer experience template is reusable. Build it once, then apply it to as many products as you like from the Products page (see Adding Products).

Step 1 — Create the customer experience template

Go to the Experiences tab and click Create customer experience. Give it a name and an optional description. You can start from scratch, or open one you have already made and adjust it, so you are not building from zero every time. You will land on its configuration page.

Step 2 — Add the Back in Stock feature

On the Features tab, click Add feature, and under Notification choose Back in Stock. It will show as Active. You can add other features to the same customer experience template and switch between them when setting up the look, just remember a few cannot be combined (like Pre-Order and Coming Soon).

Step 3 — Set how it looks

Product page

At the top you can switch between the features you have added, so you style each one separately. For Back in Stock you can set:

Button — how the sign-up button looks.
Message — the message shown on back-in-stock products.
Badge — an optional badge on the product.
Timer — an optional countdown (for example time until restock, or a "Sale ends in" message).
Notify Me form — the pop-up that opens when a shopper clicks the button (see below).

The Notify Me form

This is the pop-up that appears when a shopper clicks the Back in Stock button. You can customise:

Content — Form Title, Form Description, Email Placeholder, Button Text, Form Note, Success Message, Success Message Button, Error Message.
Styling — Font Size, Border Radius, Fields Border Radius.
Colours — Heading Color, Text Color, Button Text Color, Button Background Color, and an optional gradient.
Extras — a Newsletter Subscription toggle with an editable Newsletter Label, and a toggle to show or hide Timesact branding.

Collection page

Sets how it looks on collection pages, with the same pieces: Button, Message, and Badge.

Cart page

The cart settings are used by Pre-Order. Back in Stock sign-ups do not go into the cart, so this section does not apply here.

Step 4 — Admin settings

Feature settings

Stock Management — shows the Back in Stock sign-up when a product is out of stock.
Quantity Threshold — the stock level the item needs to reach before the back-in-stock email is sent (default 1, so as soon as at least one is back).
Enable across your store — automatically shows the sign-up button on every out-of-stock product, so you do not have to add them one by one.

Markets & locations

Market scope — show it everywhere (Global), or only in specific countries or specific Shopify markets.
Inventory location scope — count stock from all your locations, or only specific ones. Handy if you have more than one warehouse.

Translations

Translate what shoppers see. More on this in Translations.

Notifications

Choose how the back-in-stock emails are sent on the Notifications tab. There are three options:

Built-in — Timesact sends the emails for you, automatically, as soon as the item is back in stock to your threshold. No extra setup. You can edit the email's wording and look in the app's email settings.
Klaviyo — send through Klaviyo if you want segmentation, personalised messaging, and reporting.
Shopify Flow — trigger your own automations in Shopify Flow from Timesact's events.

More on all three in Notifications Overview.

Updated on: 07/01/2026

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